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Andaz Mayakoba - a concept by Hyatt

Carreterra Federal Chetumal-Puerto Juarez KM 298, 77710 Playa del Carmen, Mexico

Offering two outdoor pools and a private beach area, Upscale Andaz Mayakoba is in the gated Mayakoba complex in Playa del Carmen. The resort has a spa centre and sauna, and guests can enjoy a meal at one of the 4 restaurants. Free WiFi is provided throughout the property and free private parking is available on this pet friendly property. Every room at this resort is air conditioned and comes with a flat-screen TV with cable channels. Some units have a seating area to relax in after a busy day. Certain units include views of the sea or lake. Rooms include a private bathroom. Extras include bathrobes and slippers. The restaurant offer cover fine dinning with Casa Amate, fresh and local ingredients with relaxed environment with Cocina Milagro, and beachfront street and sea food at Sotavento and Tinta del Pulpo. Room service is also available 24 hours. This elegant resort offers a Mayan Oasis Spa with 6 massage rooms and a hydrotherapy circuit centre and sauna and access to El Camaleón Golf Club and the Mayakoba Tennis Centre. This resort has water sports facilities and free use of bicycles is available. You can engage in various activities, such as golfing and snorkelling. Playa del Carmen Maritime Terminal is 9 km from Andaz Mayakoba, while Church of Guadalupe is 6 km from the property. The nearest airport is Cancun International Airport, 40 km from Andaz Mayakoba - a concept by Hyatt. This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment

Accommodation options

Number of units: 218

Overnight stay from: $487.20

Premises:
Triple
Double
Quadruple
Suite
Studio

Facilities

General

Parking
Pets allowed
Free parking
Parking on site
Private parking
WiFi available in all areas

Food & Drink

Restaurant
Room service
Bar
Breakfast in the room
BBQ facilities
Special diet menus (on request)
Kid meals
Wine/champagne
Tea/Coffee maker Minibar Dining area Electric kettle Coffee machine Dining table Outdoor furniture Wine or champagne Bottle of water Chocolate or cookies

Business facilities

Meeting/banquet facilities
Fax/photocopying

Reception services

24-hour front desk
Valet parking
Luggage storage
Concierge service
Private check-in/check-out

Activities

Tennis court
Golf course (within 3 km)
Fishing
Windsurfing
Canoeing
Cycling
Diving
Snorkelling
Water sport facilities on site
Tennis equipment
Beach
Walking tours
Bike tours
Happy hour
Tour or class about local culture
Cooking class
Live music/performance
Live sport events (broadcast)
Archery

Pool and wellness

Sauna
Fitness centre
Spa and wellness centre
Massage
Outdoor pool
Private beach area
Outdoor pool (all year)
Beachfront
Pool with view
Sun loungers or beach chairs
Sun umbrellas
Beauty Services
Facial treatments
Waxing services
Make up services
Hair treatments
Manicure
Pedicure
Hair cut
Body treatments
Body scrub
Body wrap
Spa facilities
Steam room
Spa lounge/relaxation area
Spa/wellness packages
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Fitness
Yoga classes
Fitness classes
Personal trainer
Fitness/spa locker rooms
Swimming pool
Swimming Pool

Common areas

Garden
Terrace
Chapel/shrine
Sun terrace
Outdoor furniture
Outdoor fireplace

Miscellaneous

Non-smoking rooms
Facilities for disabled guests
Family rooms
Non-smoking throughout
Air conditioning
Designated smoking area
Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Pet bowls
Key access

Transport

Airport shuttle
Car hire
Shuttle service (additional charge)
Airport shuttle (additional charge)
Gesicherte Parkplätze
Accessible parking
Airport pick up
Airport drop off
Shuttle service
Bicycle rental

Entertainment and family services

Babysitting/child services
Entertainment staff
Kids' club
Evening entertainment
Board games/puzzles
Indoor play area

Cleaning services

Laundry
Dry cleaning
Ironing service
Daily housekeeping

Services

Internet services
WiFi
Free WiFi

Shops

Minimarket on site

Safety & security

24-hour security
Smoke alarms
Fire extinguishers
Smoke alarm

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning

Food & drink safety

Physical distancing in dining areas
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers
Delivered food is securely covered

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Bathroom

Shower
Hairdryer
Bathrobe
Free toiletries
Toilet
Private bathroom
Slippers
Toilet paper
Shampoo
Conditioner
Body soap
Shower cap

Room Amenities

Safety deposit box
Air conditioning
Iron
Ironing facilities
Seating Area
Fan
Soundproofing
Tile/marble floor
Tumble dryer
Wardrobe or closet
Clothes rack
Heated pool
Pool towels
Trash cans
Cots
Socket near the bed
Feather pillow
Desk
Dressing room
Sofa
Plunge pool
Private pool
Infinity pool

Media & Technology

Pay-per-view channels
TV
Telephone
Radio
Satellite channels
Cable channels
Laptop safe
Flat-screen TV
iPod dock

Services & Extras

Wake up service/Alarm clock
Wake-up service
Alarm clock
Towels
Linen
Key card access

Outdoor & View

Balcony
View
Garden view
Terrace
Lake view
River view
Sea view
Pool view

Accessibility

Upper floors accessible by stairs only
Walk-in shower
Entire unit wheelchair accessible
Toilet with grab rails
Adapted bath
Roll-in shower
Raised toilet
Lowered sink

Travel information

Departure: from 12:00 to 15:00
Spoken languages: Englisch, Spanisch, Französisch

Credit card required

Location

Andaz Mayakoba - a concept by Hyatt,
Carreterra Federal Chetumal-Puerto Juarez KM 298,
77710 Playa del Carmen,
Mexico
Accommodation in Playa del Carmen , close to the center

GEO coordinates: -87.021190 (longitude) / 20.684530 (latitude)

Accommodation data and pictures provided by Booking.com